My Honda, although approaching 14 years old, works phenomenally. But because of its age I get really anxious on the rare occasion something goes awry. On Friday I went to heat it up before heading to work and it was fine, I went back to it ten minutes later and pretty much all my dash warning lights were on/flashing. I carpooled to work instead of risking it breaking down on me. When I got home later that day, I tried to turn it on but it wouldn't start. I assumed maybe I had a dead battery, but that didn't quite make sense to me since I had been able to start it just fine earlier that morning. So knowing I was going to have to involve a mechanic, I was little anxious and very apprehensiveness because I've personally never had to before. After attempting to jump-start my car in what took a good 40 minutes, I carefully though quickly drove it to the nearest repair shop before my electrical system could fail again. Keeler Honda happened to be that shop. I didn't know the protocol or where exactly to go and I didn't make an appointment, so I just walked in and was greeted instantly by a salesman. I told him my car needed to be seen and he directed me right to the shop, telling me how to pull into it, what to say/who to talk to, and assuring me that the place was heated (it was really cold out!). I did just that and didn't even have to wait to be seen! My mechanic, Steve, was great. I felt very comfortable leaving my car with him. He told me he'd test the electrical system and if it was in fact just a dead battery, he'd go ahead and fix it for me that night after quoting the price. If there was a different or another problem, he said he'd call me before doing anything. A few hours later he called and said after the tests, he determined it wasn't the battery--it was the alternator! Which is what I was beginning to suspect through online research anyway. He quoted me the price and I gave him the go ahead to fix it. The very next day he called and told me it was all fixed, tested, battery re-charged, and ready to go! I went to pick up my car a few hours later, thanking Steve for his help again. He assured me everything checked out once again. I was certainly glad to hear it. And furthermore to my surprise, they also washed my car! It had gotten very dirty and white-streaked because of the recent winter-weather roads, but it was all clean when I got it back. This girl's certainly a happy customer! I'm not really sure what competitors charge for the same service, but I think the pricing was fair. I was happy to pay regardless because of the experience in general. I'm new to the area, but Keeler Honda is most likely where I'll continue to go with my Honda. It was quick, easy, and pretty spectacular.